Customer Satisfaction Experience
As a shipper, there are many reasons for doing business with Sunteck and its network of broker agents. Collectively, they add up to what we call the Sunteck Customer Satisfaction Experience.
• Primary Truck Broker Liability Insurance -- $ 2 million
• Insurance that exceeds industry broker requirements (for example, Sunteck provides $500,000 in Contingent Cargo)
• Strong account management team
• Service levels that exceed industry standards
• Financially-secure business partner
• Balanced portfolio of modes (dry van, reefer, flatbed, LTL, intermodal, expedited, government, 3PL, distribution & logistics)
• Connectivity across the U.S. and Canada through a broad network of independent branch offices
• Our offices focus on a diverse range of market sectors and customer types
• Ability to continuously react to changing market conditions and evolving customer needs
• Proprietary technology to achieve optimization, integration and visibility through the supply chain
• Fully staffed carrier relations department, agreements with a full complement of diversified carriers
• Quality recognition program for top carriers
• Member EPA SmartWay Partnership with highest possible score
• Performance-certified by Transportation Intermediaries Association
• Internet Truck Stop Diamond Broker
• Top 10 Brokerage Firm (Transport Topics)
• Top 100 3PL (Food Logistics)
